Gymochi Terms of Use
Last updated: 29 October 2026
These terms are an agreement between you and Chew Yeu Jet, who operates Gymochi ("Gymochi", "we", "us"). By using the Gymochi app, you agree to them. If you don't agree, please don't use the app.
1. Who can use Gymochi
- You must be at least 16 years old. If you're 16 or 17, you need permission from a parent or guardian to use Gymochi and to buy a subscription.
- Give us accurate answers about your body, training and health. Your plan is built from them, so wrong answers can lead to a plan that doesn't suit you.
- An account is for one person. You are responsible for keeping your Apple ID, email account and phone secure, and for what happens in your account.
2. Health and safety
Gymochi gives general fitness guidance. It is not medical advice and does not replace a doctor, physiotherapist or qualified trainer.
- Talk to a doctor before starting a new exercise programme, especially if you have a health condition, an injury, are pregnant, or answered yes to anything on the health check.
- If you're pregnant or have recently given birth, check with your doctor or midwife first.
- If you're under 18, train with good form first and, where you can, with a coach or an experienced adult.
- Stop exercising straight away if you feel pain, dizziness, chest discomfort or shortness of breath, and get medical help if needed.
- Use equipment safely, warm up, and choose weights you can control. You are responsible for how you exercise.
- Workout plans, weights and suggestions are generated by rules based on what you tell us. They can be wrong for you, so use your own judgement.
- In an emergency, call your local emergency number. Gymochi can't help in an emergency.
Exercise has risks. Any physical activity, including strength training and cardio, carries a risk of injury and, rarely, of serious health problems. You choose to exercise, and you accept those normal risks. Nobody at Gymochi watches you train, checks your form or knows your full medical history.
No promised results. Gymochi helps you keep training, but we don't promise any particular result, such as strength, weight, body shape, fitness or health. Results depend on many things outside our control. Any numbers we share about users as a group describe the past and don't predict what will happen for you.
To the extent the law allows, we are not responsible for injury or loss that results from exercising with suggestions from the app.
3. Subscriptions and payments
- Gymochi offers a free plan with limited features and paid subscriptions (Gymochi Pro), billed yearly or monthly through Apple's App Store.
- Prices are shown in the app in your local currency before you buy.
- Introductory offers: some yearly plans have a lower first-year price. After the first year, they renew at the full yearly price shown at purchase. Apple allows one introductory offer per Apple ID.
- Renewal: subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period. Your Apple ID is charged within 24 hours before renewal.
- Cancelling: iPhone Settings → your name → Subscriptions → Gymochi. You keep Pro until the end of the period you've paid for. Deleting the app or your account does not cancel a subscription.
- Refunds are handled by Apple under its policies. You can request one at reportaproblem.apple.com.
- We may change prices for future periods. Apple will tell you before a price increase affects your subscription, as its rules require.
- The free plan includes one free workout and the exercise videos. What it includes may change over time.
- Special offers. Any one-time or promotional offer follows the rules shown in the app when it's offered. An offer can only be used as described there and can't be exchanged for money.
- Founding members. The first 500 people to buy a yearly plan become founding members, numbered 1 to 500 in the order they buy. Your number stays with your account. Founding members get:
- A locked yearly price. You keep the full yearly price you first renew at, in your local currency, for as long as your yearly subscription keeps renewing without a break. If we raise the yearly price, we will keep your price as it is. If your first year was at an introductory price, the locked price is the full yearly price your plan renews at after it. The lock ends, and can't be restored, if you cancel auto-renewal and your subscription expires, take a refund, or switch to a monthly plan. Price changes Apple makes itself, for example for taxes or exchange rates in a country, are outside our control. If you share Gymochi through Family Sharing, the lock follows the purchaser's subscription.
- A founder badge with your number in the app.
-
Early access to new features when we test them before release.
-
66-Day Habit Promise (yearly plans only). Show up on every training day you chose for your first 66 days, using the adjusted workout on the hard days. If training still doesn't feel like a habit after that, you can apply for your next year free. We check eligibility ourselves from the workouts and answers your app has synced to our servers. The rules:
- The 66 days start on the day you buy a yearly plan (day 1), using your phone's calendar on that day. They end on day 66. Workouts before day 1 or after day 66 don't count.
- Your weekly goal is fixed when you buy: one workout for each training day you had chosen. Changing your days later doesn't change it.
- Weeks run Monday to Sunday. You can do a workout on any day of the same week, so moving Tuesday's workout to Thursday is fine. A workout can't move into another week, and extra workouts in one week don't make up for another week.
- The first and last weeks are usually part weeks. Their goal is the training days you chose that fall inside days 2 to 66 of that week. The day you buy never needs a workout, though one done that day still counts.
- One "life happens" pass. Across all 66 days you can fall one workout short of the goal once. A second missed workout ends the promise. Your plan carries on as normal.
- A workout counts when you finish it in the app, it lasts at least 15 minutes from start to finish, and at least half of its planned sets are logged. Adjusted workouts count (low on energy, short on time, at home or elsewhere), and so do recovery weeks. On 5 or 6 training days a week, your plan has 4 strength days and your other chosen days are cardio or free days: there, at least 15 minutes of cardio logged in the app counts. Bonus cardio you add yourself doesn't count otherwise. Only one workout counts per calendar day.
- Syncing: a workout must reach our servers within 48 hours of finishing, so sign in and go online at least every other day. Workouts can't be added or edited afterwards. Time zones: each workout counts on the calendar day your phone showed when you started it, and the 66 days stay fixed to the dates set on day 1, even if you travel.
- The habit check: answer four short questions about how automatic training feels, once between day 1 and day 7 and again between day 66 and day 80 (1 means strongly disagree, 7 strongly agree). The questions are based on the Self-Report Behavioural Automaticity Index (Gardner and others, 2012). You qualify only if both are answered, and the average of your day 66 answers is below 5. This threshold is our own rule. Answers can't be changed once saved.
- Your yearly subscription must stay active, with auto-renewal on, from purchase until your free year is applied. A refund, cancelling auto-renewal, or switching to a monthly plan ends the promise. If you share Gymochi through Family Sharing, only the person who bought the plan can use the promise.
- Apply in the app (Profile) between day 67 and day 80. We review every application within 3 working days and may decline one if the records don't look genuine, for example workouts logged without being done. Deleting your account ends the promise, because the records it relies on are deleted too.
- If approved, we email you an Apple offer code for one free year of your yearly plan. Apple applies it at your next renewal date; after that, your plan renews at the full yearly price unless you cancel.
- One free year per person and per Apple ID. The promise is a free year offer, not a refund: Apple handles refunds as described above. Plans bought before these rules were published follow the rules shown in the app when you bought.
4. Your content and account
- The workouts, notes and profile details you enter belong to you. You give us permission to store and process them only to run the app for you, as described in our Privacy Policy (gymochi.com/privacy).
- You can delete your account at any time in Profile → Account → Delete my account.
- We may suspend or close accounts that abuse the service, attempt to get around payment, or break the law.
- Ideas and feedback. Ideas you post on the Ideas & feedback board are shown to other members as "A Gymochi member", without your name or email. Don't include personal or health details in them. We may edit the status of an idea, hide it, or remove it, for example if it is reported or breaks these terms. If you send us an idea or feedback, we may use it to improve Gymochi without paying you or owing you anything, and we may already be working on something similar.
5. Acceptable use
Don't copy, resell, reverse-engineer or interfere with the app or its servers, and don't use it for anything unlawful. Don't try to get into other people's accounts or data, test our systems for weaknesses without our written permission, log workouts you didn't do to claim an offer, or post anything abusive, misleading or that you don't have the right to share.
If you find a security problem, please tell us at support@gymochi.com instead of using it. We appreciate it.
6. Our app and content
The app, its design, the Mochi character, text, plans and software belong to Gymochi and are protected by intellectual property law. Exercise videos may be provided by third parties such as YouTube and are subject to their terms. We pick them carefully, but we don't make or control them, and the coaches in them don't work with or endorse Gymochi. Sign in with Apple, Sign in with Google and the App Store are run by Apple and Google under their own terms. You get a personal, non-transferable licence to use the app on Apple devices you own or control, under these terms and Apple's Licensed Application End User License Agreement.
7. Changes and availability
We keep improving Gymochi, so features may change. We try to keep the app available but can't promise it will always be error-free or uninterrupted. If we change these terms in a meaningful way, we'll tell you in the app before the change applies. If you keep using Gymochi after that, the new terms apply. If you don't agree with them, stop using the app and cancel your subscription in your iPhone settings.
8. Ending these terms
You can stop using Gymochi at any time by deleting the app or your account (remember to cancel any subscription in your iPhone settings). We may suspend or end your use of Gymochi if you seriously or repeatedly break these terms, or if we stop running Gymochi. If we stop running Gymochi completely, we'll tell you in advance where we can. The sections on health and safety, limitation of liability, law and the general terms keep applying after these terms end.
9. Limitation of liability
To the extent the law allows:
- Gymochi is provided "as is" and "as available". We don't promise that it will meet your needs, that plans and suggestions will be right for you, or that the app will be free of errors.
- We are not responsible for losses that weren't a foreseeable result of us breaking these terms, or for indirect losses such as lost income or business opportunities.
- Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim.
Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, such as liability for death or personal injury caused by negligence, or for fraud, and nothing takes away your rights as a consumer.
10. Apple
If you got Gymochi from Apple's App Store:
- These terms are between you and us, not Apple. We, not Apple, are solely responsible for the app and its content.
- Your licence to use the app is limited to Apple devices you own or control, as allowed by the App Store's Usage Rules.
- We, not Apple, are responsible for maintaining and supporting the app. Apple has no obligation to provide support for it.
- If the app doesn't match any warranty that applies to it, you can tell Apple, and Apple will refund the purchase price (if any). To the extent the law allows, Apple has no other warranty obligation for the app.
- We, not Apple, are responsible for handling any claims about the app, including product liability claims, claims that it doesn't meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
- If anyone claims that the app or your use of it infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and resolving that claim.
- You confirm that you are not in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
- You must also follow any third-party terms that apply when you use the app, such as your mobile network's terms.
- Apple and its subsidiaries are third-party beneficiaries of these terms. Once you accept them, Apple has the right (and will be deemed to have accepted the right) to enforce them against you.
11. Law and disputes
These terms are governed by the laws of Malaysia. If you are a consumer living elsewhere, you keep any protections your local law gives you.
If something goes wrong, please email support@gymochi.com first. Most problems can be sorted out quickly, and we'll try to reach a fair solution within 30 days. If we can't, disputes go to the courts of Malaysia, unless the law where you live lets you bring a claim in your local courts.
12. General
- These terms, together with our Privacy Policy and any offer rules shown in the app, are the whole agreement between you and us about Gymochi.
- If a court decides that part of these terms can't be enforced, the rest still applies.
- If we don't enforce a right straight away, we can still enforce it later.
- We may transfer these terms to a company that takes over running Gymochi, for example one we set up ourselves. Your rights under them stay the same. You can't transfer your rights under these terms to someone else.
- We aren't responsible for delays or failures caused by events outside our reasonable control, such as outages at our providers, Apple or Google.
13. Contact
Chew Yeu Jet, Gymochi Email: support@gymochi.com